Product Support Specialist/Lab Technician & Team Lead - Swiss Diagnostics - English essential
This is a growing company. Well respected in Diagnostics circles for products and automated testing of blood and serum samples, they are a global manufacturer and with HQ in scenic Switzerland. Intent on ensuring QA staff numbers are aligned with Business needs, they are seeking a French / English /German speaking Product Support specialist to support the Complaints process by resolving product related issues.
As such this would suit someone who enjoys technical laboratory work and problem solving, but who is naturally quite Customer focused. While there will not be direct contact with the Customer, the role will be about handling customer complaints related to products and their application to client systems.
Typically a medical or biological laboratory technician certificate with strong analytical skills developed during something like 3 years experience working in clinical chemistry, would be a good fit, and where Immunohaematology experience is a huge plus. Team lead experience will be very valuable.
English is the corporate language but where other languages, particularly French and German are very beneficial
The job is varied, the product range is broad, and with good career development potential.
For more information on this vacancy, please contact the Senior Consultant Andrew Boroky on 0041 43 50 80 817, and email him at firstname.lastname@example.org ahead of a confidential discussion of this opportunity.
KEY WORDS: product support, Compliance, Medical Devices, Switzerland, ISO 13485, FDA, Diagnostic, IVD, laboratory, audits, technician, instrumentation, reagents, LEAN, Six Sigma, Kaizen, 5S, IT, Medical Device jobs, nonstop recruitment, Immunohaematology, clinical chemistry, laboratory
NonStop is one of the largest and fastest growing specialised life sciences recruitment companies in Europe. We are proud members of the APSCo life sciences group who ensure we meet the highest quality standards within the recruitment industry. Our offices are located in the UK, Switzerland and the Czech Republic and we hold labour leasing licences across Europe. Please visit our website for a full list of the niche markets we cover.